We are happy to receive e-mail requests to cancel appointments.

This service would be of particular benefit to those wishing to cancel an early morning appointment.

Please e-mail us as soon as possible if you need to cancel an appointment.

We cannot rebook or make new appointments by e-mail. If you need to rebook an appointment then you will need to ring the surgery in the normal manner.

If you would like to use this service, please use this address :

Please include the following information in your message :

EITHER	Your unique Patient Number
	(you will find this in the top right hand corner of your repeat prescription counterfoil)
OR	Your full name and date of birth

AND	The Time that your appointment was booked for
AND	The Doctor or Nurse that you were booked to see

Please send your request within the message body; please do not send us any attachments (they will be ignored).

If you would like to encrypt your e-mail cancellation, AND you use PGP, then please encrypt your message using the latest version of our Public Key.


Download our public key	GnuPG Freeware

Fingerprint: F25B 8DFD 95E3 9D11 7EB6 F1C8 8DD6 D887 4EDD A548

Please send any encrypted e-mails as plain text, and with your details and request encrypted within the message body (i.e. please do not put your details in the subject line or use any encrypted attachments).

Please do not use this e-mail address to request an appointment, home visit, medical advice or for any purpose other than to cancel a booked appointment.

Please do not send any other medical information about yourself or others. If you have questions regarding your health, then please discuss this with your doctor in person.

If you have any suggestions/comments about The Oaklands Practice, our Web Site, the E-mail Repeat Prescription Service or our E-mail Appointment Cancellation Service then please e-mail us separately.